Terms of Service

Last Modified: October 1, 2026

These Terms of Service are between You and Liz Lerman LLC ("Company", "we", "our", or "us"). These Terms, together with any enrollment terms expressly incorporated into them (together, this "Agreement"), govern Your access to and use of lizlerman.com and its affiliated subdomains (the "Site") and the online courses, educational materials, and related services we provide through the Site (collectively, the "Services"), whether as a guest or registered user. Separate terms for workshops, certification, speaking engagements, or other services control those engagements to the extent of a conflict.

If You purchase or accept these Terms on behalf of a legally recognized entity, You represent that You have authority to bind it. Otherwise, You accept in Your individual capacity. An employer's purchase does not authorize account sharing or access beyond the seats or permissions expressly purchased.

Where we expressly authorize multiple users under an organizational purchase, each authorized user must comply with these Terms. The organization is responsible for its authorized users' compliance within the scope of that purchase. An individual course enrollment is for the enrolled user only.

Please read these Terms carefully. You agree to these Terms by selecting the checkbox or other clearly labeled acceptance control presented with a conspicuous link to the Terms when You register or purchase, or by otherwise expressly agreeing. The Privacy Notice, linked in the Site footer, explains our data practices.

To create an account or purchase Services, You must be at least 18 years old and otherwise legally competent to enter a binding contract. Children under 13 may not register or submit Personal Information through the Site. Contact us before arranging any participation by a minor; a separate arrangement and appropriate safeguards may be necessary.

IF YOU DO NOT AGREE TO THESE TERMS, DO NOT CREATE AN ACCOUNT, PURCHASE SERVICES, OR USE FEATURES THAT REQUIRE ACCEPTANCE. NOTHING IN THESE TERMS LIMITS A CANCELLATION, REFUND, PRIVACY, OR OTHER RIGHT THAT CANNOT LAWFULLY BE WAIVED.

The date of the latest revision appears above. We may revise these Terms prospectively and will keep the current version accessible in the Site footer. For material changes affecting existing users, we will provide a prominent Site notice and any direct notice or renewed acceptance required by law. Changes will not retroactively alter an accrued claim, an agreed price, or a promised access period. Any material change to an existing paid enrollment remains subject to any consent required by law.

 

YOUR EXPERIENCE

Permitted Uses and Restrictions on Use. The Services provide instruction and resources relating to Liz Lerman's creative work and Critical Response Process, including self-paced courses. Subject to these Terms and payment of applicable Fees, Company grants You a limited, nonexclusive, nontransferable license to access the purchased course during its stated access period and to use authorized downloads for Your own learning and practice. You may apply the skills and methods You learn in Your own work; this does not permit redistributing course materials, sharing account access, or claiming Company certification or endorsement.

You are responsible for taking reasonable steps to protect Your account, including keeping Your password confidential and not allowing unauthorized access using Your credentials. Notify Company promptly of suspected unauthorized use. You are not responsible under this provision for unauthorized access caused by Company's breach of its legal or contractual obligations.

Conduct. You agree not to use the Services to: (a) transmit unlawful, threatening, abusive, harassing, defamatory, or privacy-infringing material; (b) harm minors; (c) impersonate another person or misrepresent an affiliation; (d) disguise the origin of unlawful communications; (e) transmit material You lack authority to provide; (f) infringe intellectual property or other rights; (g) send unsolicited advertising, spam, or fraudulent solicitations; (h) introduce malicious code; (i) disrupt or gain unauthorized access to accounts, systems, or networks; (j) copy, distribute, sell, sublicense, publicly display, or create unauthorized derivative versions of protected course materials; (k) scrape or systematically extract Site content, including to develop or train an AI model, except with our permission or as permitted by law; or (l) circumvent access or payment restrictions. These restrictions do not prohibit lawful criticism, honest reviews, accessibility tools, or uses that applicable law does not permit us to restrict.

Course Access; No Automatic Renewal. Unless the terms presented for a particular purchase say otherwise, a course purchase provides one year of enrollment beginning when access is made available to You. Access ends at the end of that period, and an extension requires a separate repurchase at the then-applicable price. The current offering does not automatically renew or impose recurring membership charges. Any future subscription will require separate recurring-payment terms and Your affirmative agreement. Later price changes do not alter the price or access rights of an existing purchase. Any longer access period or other binding promise made for an earlier purchase remains effective, and these Terms do not shorten it.

Refunds and Consumer Rights. Except as stated in the terms of a particular purchase, these Terms, or applicable law, Fees are nonrefundable; choosing not to use or finish a course does not entitle You to a refund. This policy does not override a statutory withdrawal right or a remedy for a course that is not supplied, is defective, or does not conform to binding descriptions. Contact info@lizlerman.com for assistance.

Payment. The course description and checkout identify the offering, access period, price and currency, and any taxes or mandatory charges before You place the order (the "Fees"). You authorize the charge for the order You submit. We use Stripe as our third-party payment processor. Payment information is handled as described in the Privacy Notice and Stripe's applicable terms and privacy policy. If payment fails, we may suspend the affected access after notice and a reasonable opportunity to correct the failure, except where prompt action is reasonably needed to prevent fraud. If a pricing error occurs, we will obtain Your agreement to the corrected order or cancel the order and refund the affected payment, subject to applicable law.

You represent that the payment information You provide is accurate and that You are authorized to use the payment method. Keep Your account and billing information current. You may contact info@lizlerman.com about an order or disputed charge; nothing in these Terms restricts a legitimate payment dispute or statutory remedy.

Registration Data and Privacy. Access to purchased courses requires an account through MemberPress on our website. You are responsible for providing accurate registration information and keeping it current. You may change Your username and password through the Site. Contact info@lizlerman.com for assistance with other account details.

Notify us promptly of unauthorized access to or use of Your account or any suspected security breach. Exercise care on a public or shared computer and log out when finished so others cannot access Your account or Personal Information.

Our Privacy Notice describes how we collect, use, and disclose information in connection with the Services. Marketing email consent and optional tracking choices are separate from course access. You may unsubscribe from marketing emails through the link in each email; however, necessary account, order, and support messages may continue. We do not currently communicate with users through text messages or conduct telephone marketing.

Accessibility. Company works to make the Site accessible and seeks to meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. We welcome reports of barriers and requests for assistance at info@lizlerman.com. This statement does not guarantee that every feature conforms at all times or limit obligations or rights under applicable accessibility law.

Links. The Site may link to third-party resources or services. Their content and independent practices are governed by their own terms and privacy notices, and a link is not an endorsement. We are not responsible for a third party's independent conduct to the extent permitted by law. This provision does not excuse our responsibility for Services we sell or for our own selection and use of providers.

Modifications to the Services. We may update the Site, course-delivery tools, and course materials for security, compatibility, accessibility, maintenance, or other reasonable purposes, but we will not use those changes to impose an unagreed charge, shorten promised access, or materially reduce an existing paid enrollment without an appropriate remedy. If we discontinue a paid course before its promised access period ends, we will provide reasonably acceptable equivalent access or an appropriate refund for the unprovided portion, without limiting any more favorable remedy required by law. We do not guarantee compatibility with every browser or device; material technical requirements will be disclosed before purchase.

Termination. We may suspend or terminate access for a material breach of these Terms, nonpayment, unlawful use, or a reasonable security or safety concern. Where practical and legally appropriate, we will give notice and an opportunity to cure, although serious misuse or security threats may require immediate action. You may stop using the Services or request account closure by emailing info@lizlerman.com. Non-use or account closure does not create a refund right beyond the Refunds and Consumer Rights provision. We will not cancel paid, unexpired course access merely because an account is inactive. Termination does not waive accrued obligations, applicable refund rights, or rights that by their nature survive, and Personal Information remains subject to the Privacy Notice.

Feedback and Your Materials. We welcome feedback through the contact form or email. You retain ownership of the materials and creative work You provide. You grant us a nonexclusive, royalty-free right to receive, store, copy, and use a submission only as reasonably necessary to respond to it and provide the related Services. You may also provide voluntary suggestions about the Site or Services, which we may use without payment or attribution. That permission does not transfer ownership of Your underlying artistic work or authorize us to use identifiable testimonials. We will obtain separate permission before using Your name, likeness, or identifiable comments in publicity. Do not submit material You lack permission to share or sensitive information that is unnecessary for Your inquiry.

 

LEGAL

Company Proprietary Rights. The Services contain content protected by intellectual property and other laws. Course videos, recordings, writings, transcripts, worksheets, artwork, branding, and other materials are owned by Company or its licensors. Except for rights expressly granted in these Terms, an applicable course license, or law, no rights are transferred. Enrollment does not authorize You to claim Company certification, use Company marks as Your own branding, or offer Company-branded training. Any certification or broader teaching-material license requires a separate express grant. Nothing here claims ownership of unprotectable ideas, methods, or skills, or of Your independently created work.

No Resale or Redistribution. Do not sell, resell, rent, sublicense, redistribute, or provide others with unauthorized access to the Services or protected course materials. Course participation does not permit You to record or republish course videos, remove attribution or rights notices, or distribute a substitute for the purchased course. Authorized downloads may be used only within the permissions accompanying them. Statutory exceptions and any express broader permissions prevail over these restrictions.

Your Representations and Warranties. You represent that You have authority to enter this Agreement, that information You provide is accurate to the best of Your knowledge, and that materials You submit do not violate rights You are required to respect. You remain responsible for obtaining any permissions needed for Your own use of another person's creative work.

Disclaimer of Warranties. TO THE EXTENT PERMITTED BY APPLICABLE LAW, THE SITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE", AND COMPANY AND ITS SUPPLIERS DISCLAIM IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. COMPANY DOES NOT GUARANTEE UNINTERRUPTED OR ERROR-FREE ACCESS OR THAT THE SERVICES WILL ACHIEVE ANY PARTICULAR CREATIVE, EDUCATIONAL, PROFESSIONAL, OR COMMERCIAL RESULT. THESE DISCLAIMERS DO NOT OVERRIDE EXPRESS PURCHASE COMMITMENTS, MANDATORY DIGITAL-CONTENT OR SERVICE STANDARDS, OR WARRANTIES AND REMEDIES THAT CANNOT LAWFULLY BE EXCLUDED.

The Services provide educational resources, not individualized legal, medical, mental-health, or other regulated professional advice. Apply the materials using Your own judgment and obtain appropriate professional guidance when needed. Do not undertake a movement or other activity that is unsafe for You. This provision is not a release of liability for injury or an exclusion of duties that law does not permit us to exclude.

Limitation of Liability. TO THE EXTENT PERMITTED BY LAW AND SUBJECT TO THE EXCLUSIONS BELOW, COMPANY AND ITS SUPPLIERS AND LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING LOST PROFITS, REVENUE, BUSINESS OPPORTUNITY, OR GOODWILL, ARISING FROM THE SERVICES. SUBJECT TO THE SAME EXCLUSIONS, THEIR AGGREGATE LIABILITY FOR CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF US$100 OR THE FEES YOU PAID TO COMPANY FOR THE ENROLLMENT OR OTHER SERVICE GIVING RISE TO THE CLAIM.

THESE EXCLUSIONS AND CAP DO NOT APPLY TO FRAUD, WILLFUL MISCONDUCT, GROSS NEGLIGENCE, DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE, OR ANY LIABILITY THAT APPLICABLE LAW DOES NOT PERMIT TO BE EXCLUDED OR LIMITED. THEY DO NOT REDUCE REFUNDS EXPRESSLY OWED UNDER THESE TERMS OR MANDATORY CONSUMER, PRIVACY, OR OTHER STATUTORY REMEDIES. NOTHING EXCLUDES LIABILITY FOR A VIOLATION OF LAW TO THE EXTENT SUCH EXCLUSION IS PROHIBITED.

Exclusions and Limitations. Some jurisdictions do not permit particular exclusions or limitations. Those provisions apply only to the extent lawful in the circumstances. Consumers retain mandatory protections under the law that applies to them, including non-excludable guarantees under your state’s consumer law where applicable. No provision requires You to waive a right that cannot lawfully be waived.

Indemnification. To the extent permitted by law, You will indemnify and hold Company and its officers, employees, and agents harmless from third-party claims and resulting reasonable costs, damages, and liabilities to the extent caused by Your unlawful use of the Services, knowing infringement of another's rights, or material breach of these Terms. This does not cover Company's own negligence, misconduct, or breach. Company will give prompt notice and reasonably cooperate at Your expense, and You may control the defense with reasonably acceptable counsel. You may not settle a claim in a way that admits fault by Company or imposes a nonmonetary obligation on it without Company's consent. This provision does not shift liability that applicable consumer law prohibits shifting to You.

Copyright Concerns. We respect the rights of others. If You believe material on the Site infringes Your copyright, email info@lizlerman.com identifying the protected work, the material at issue and its location, the basis of Your claim, and Your contact information. We may request further information reasonably needed to assess it. The Site does not currently offer public user-content uploads or forums.

General Information. These Terms, together with the specific terms accepted for an enrollment or other covered purchase, constitute the agreement concerning that subject matter. Specific purchase terms control a conflict concerning that purchase, and mandatory law controls any conflict with either. Binding promises applicable to an earlier purchase remain effective. These Terms are governed by the laws of Arizona, without regard to its conflict-of-laws rules, except that consumers retain the mandatory protections of any law that applies to them. Subject to mandatory consumer venue rights, disputes may be brought in the state or federal courts located in Maricopa. Nothing restricts access to a competent regulator, a court that mandatory law makes available to You, or public injunctive relief that cannot lawfully be waived. These Terms do not impose mandatory arbitration or a class-action waiver.

Failure to enforce a provision is not a waiver. If a provision is unenforceable, it will be limited or severed only to the extent lawful, and the remainder will continue in effect. Applicable legal limitation periods govern claims. The provisions concerning intellectual property, accrued obligations, lawful limitations of liability, and dispute resolution survive termination to the extent relevant. Company may transfer this Agreement with its business, but not so as to reduce Your accrued rights or any mandatory consumer protections. Headings are for convenience only.

Contact Us. Direct questions, complaints, accessibility requests, and account-closure requests to Liz Lerman LLC at info@lizlerman.com. Business postal address:

6424 East Greenway Parkway
Scottsdale, AZ 85254

 

© 2026 Liz Lerman LLC and its licensors. All rights reserved, subject to the permissions and exceptions stated in these Terms.